Jak z pewnością pamiętacie z pierwszej części tekstu nt. zmian w egzaminie PMP^® po 31 sierpnia 2011 PMI’s Code of Ethics and Professional Conduct, czyli Kodeks Etyczny PMI został teraz zakwalifikowany przez PMI do tzw. "cross cutting skills".

Kodeks Etyczny określa zachowania kierownika projektu i obejmuje cztery następujące zagadnienia:

• Odpowiedzialność - Responsibility
• Szacunek, poszanowanie - Respect
• Sprawiedliwość, uczciwość - Fairness
• Uczciwość, szczerość – Honesty.

a każde z w/w zagadnień obejmuje tzw. standardy aspiracyjne (ang. "aspirational standards") oraz tzw. standardy obowiązkowe (ang. "mandatory standards").
Jakie są więc te konkretne standardy zachowań kierownika projektu? Poniżej znajdziecie listę tych standardów. Dla łatwiejszego przygotowania się do egzaminu PMP^® jest ona w języku angielskim:

RESPONSIBILITY STANDARDS
Aspirational standards:

• We make decisions and take actions based on the best interests of society, public safety, and the environment.
• We accept only those assignments that are consistent with our background, experience, skills, and qualifications.
• We inform ourselves and uphold the policies, rules, regulations and laws that govern our work, professional, and volunteer activities
• When we make errors or omissions, we take ownership and make corrections promptly. When we discover errors or omissions caused by others, we communicate them to the appropriate body as soon they are discovered. We accept accountability for any issues resulting from our errors or omissions and any resulting consequences.
• We fulfill the commitments that we undertake; we do what we say we will do.
• We protect proprietary or confidential information that has been entrusted to us.

Mandatory standards:

• We inform ourselves and uphold this Code and hold each other accountable to it.
• We report unethical or illegal conduct to appropriate management and, if necessary, to those affected by the conduct.
• We bring violations of this Code to the attention of the appropriate body for resolution.
• We only file ethics complaints when they are substantiated by facts.
• We pursue disciplinary action against an individual who retaliates against a person raising ethics concerns.

RESPECT STANDARDS
Aspirational standards:

• We inform ourselves about the norms and customs of others and avoid engaging in behaviors they might consider disrespectful.
• We approach directly those persons with whom we have a conflict or disagreement.
• We conduct ourselves in a professional manner, even when it is not reciprocated.
• We listen to others’ points of view, seeking to understand them.

Mandatory standards:

• We do not act in an abusive manner toward others.
• We do not exercise the power of our expertise or position to influence the decisions or actions of others in order to benefit personally at their expense.
• We respect the property rights of others.
• We negotiate in good faith.

FAIRNESS STANDARDS
Aspirational standards:

• We demonstrate transparency in our decision-making process.
• We constantly reexamine our impartiality and objectivity taking corrective action as appropriate.
• We provide equal access to information to those who are authorized to have that information.
• We make opportunities equally available to qualified candidates.

Mandatory standards:

• We proactively and fully disclose any of a potential conflict of interest to the appropriate stakeholders.
• When we realize that we have a real or potential conflict of interest we retrain from engaging in the decision making process or otherwise attempting  to influence outcomes unless or until:
  • We have made full disclosure to the affected stakeholder
  • We have an approved mitigation plan
  • We have obtained the consent of the stakeholder to proceed
• We do not hire or fire, reward or punish or reward or deny contracts based on personal consideration based on but not limited to favoritism, nepotism or bribery
• We do not discriminate against others, based on, but limited to, gender, race, age, religion, disability, nationality, or sexual orientation
• We apply the rules of the organization (employer , Project Management Institute, or other group) without favoritism or prejudice

HONESTY STANDARDS
Aspirational standards:

• We earnestly seek to understand the truth.
• We are truthful in our communications and in our conduct.
• We provide accurate information in a timely manner.
• We make commitments and promises, implied or explicit, in good faith.
• We strive to create an environment in which others feel safe to tell the truth.

Mandatory standards:

• We do not engage in or condone behavior that is designed to deceive others, including but not limited to, making misleading or false statements, stating half-truths, providing information out of context or withholding information that, if known, would render our statements as misleading or incomplete.
• We do not engage in dishonest behavior with the intention of personal gain or at the expense of another.

A które z tych standardów są wykorzystywane w poszczególnych grupach procesów i obszarach wiedzy omawiamy na szkoleniu przygotowującym do egzaminu PMP^®. Natomiast w materiałach szkoleniowych znajdziecie także rozszerzone informacje na temat tych standardów.

W tych dwóch tekstach omówiliśmy główne zmiany w egzaminie PMP^®, jakie wchodzą w życie po 31 sierpnia 2011. Został nam jeszcze jeden temat: nowe pytania egzaminacyjne, związane z omówionymi zmianami.
Jak mogą wyglądać pytania egzaminu PMP^® dotyczące wprowadzonych w egzaminie zmian – napiszę w kolejnym tekście nt. zmian w egzaminie PMP^®. Proszę o chwilę cierpliwości – ten kolejny tekst już wkrótce.

PMP is a registered mark of the Project Management Institute, Inc.